{"id":1688,"date":"2026-02-11T01:01:36","date_gmt":"2026-02-11T00:01:36","guid":{"rendered":"https:\/\/robot-tonde-aspir.ch\/?page_id=1688"},"modified":"2026-04-17T12:49:03","modified_gmt":"2026-04-17T12:49:03","slug":"retour-et-remboursement","status":"publish","type":"page","link":"https:\/\/tondeuse-auto.ch\/de\/retour-et-remboursement\/","title":{"rendered":"R\u00fcckgabe und Erstattung"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><br>\ud83d\udd04 Retour et remboursement<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcc5 D\u00e9lai de retour<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour effectuer une demande de retour.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce6 Conditions de retour<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits doivent \u00eatre retourn\u00e9s :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>dans leur \u00e9tat d\u2019origine<\/li>\n\n\n\n<li>non utilis\u00e9s<\/li>\n\n\n\n<li>complets (avec tous les accessoires)<\/li>\n\n\n\n<li>dans leur emballage d\u2019origine<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tout produit endommag\u00e9, incomplet ou utilis\u00e9 ne pourra pas \u00eatre rembours\u00e9.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce9 Proc\u00e9dure de retour<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avant tout retour, vous devez contacter notre service client afin d\u2019obtenir les instructions de retour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aucun retour ne sera accept\u00e9 sans validation pr\u00e9alable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcb0 Remboursement<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le produit re\u00e7u et v\u00e9rifi\u00e9, le remboursement sera effectu\u00e9 dans un d\u00e9lai de 5 \u00e0 10 jours ouvr\u00e9s via le m\u00eame moyen de paiement utilis\u00e9 lors de la commande.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\ude9a Frais de retour<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les frais de retour sont \u00e0 la charge du client, sauf en cas d\u2019erreur de notre part ou de produit d\u00e9fectueux.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f Produits non retournables<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certains produits sp\u00e9cifiques ou personnalis\u00e9s ne peuvent pas \u00eatre retourn\u00e9s.<br>Cette information est pr\u00e9cis\u00e9e sur la fiche produit le cas \u00e9ch\u00e9ant.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcde Contact<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute demande de retour ou de remboursement :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email : contact@tondeuse-auto.ch<br>T\u00e9l\u00e9phone : +41 71 539 14 96<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd04 Retour et remboursement \ud83d\udcc5 D\u00e9lai de retour Vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1688","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/pages\/1688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/comments?post=1688"}],"version-history":[{"count":3,"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/pages\/1688\/revisions"}],"predecessor-version":[{"id":4654,"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/pages\/1688\/revisions\/4654"}],"wp:attachment":[{"href":"https:\/\/tondeuse-auto.ch\/de\/wp-json\/wp\/v2\/media?parent=1688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}